Service Solutions

Where Brand Vision Meets Field Expertise.

Our mission is to ensure your brand delivers every single time. We partner with leading names to deploy custom-tailored programs that bridge the gap between the day of sale and a lifetime of performance. From seamless last-mile delivery to expert technical support, see how Install Ezi works behind the scenes to help our clients maintain their reputation for world-class service.

Case Study 1 : Bunnings

Install Ezi + Bunnings: 10 Years of Reliable Service

01 The Challenge: Providing consistent, high-quality installations for a national retail giant.

02 The Solution: A 10-year (and counting!) partnership delivering expert assembly and technical installs across Australia. In partnership with our licenced trade division TooEzi [insert hyperlink to HERE] we help power the Bunnings in home experience

03 The Scale: 10,000+ customers served annually across categories including:

04 Climate Control: Air Conditioning & Heating

05 Outdoor Living: Sheds, Clotheslines & Mailboxes

06 Home renovation: Doors, fans, lighting, appliances and electrical. Fixed price national install solutions.

07 Future Tech: EV Chargers & Electrical Solutions

Case Study 2 : Super Retail Group

Elevating the Last Mile: A White-Glove Partnership with Super Retail Group

As the force behind household names like Rebel Sport, BCF, and Supercheap Auto, Super Retail Group (SRG) deals in products that power their customers' passions. To match the quality of their brands, SRG needed a logistics partner that could handle more than just a drop-off.

Since 2020, Install Ezi has delivered a true "white-glove" experience for SRG’s bulky and technical range—from treadmills and gym sets to basketball systems and kayaks. We don’t just deliver; we assemble and provide a thorough product induction so customers can start using their new gear immediately. With over 60,000 jobs completed, a lightning-fast 6-day average lead time, and a 4.84/5 satisfaction rating, we ensure the final step of the customer journey is the most rewarding one.

Case Study 3 : IKEA

Install Ezi & IKEA: The Final Piece of the Puzzle. Since 2021, we’ve partnered with IKEA Australia and New Zealand to bridge the gap between "DIY" and "Done." Whether it’s a single wardrobe or a full home fit-out, we deliver the convenience IKEA customers crave.

01 IWAY Certified: The first assembly partner in Australia to achieve IKEA’s globally recognised standard for ethical and sustainable business practices.

02 100,000+ Jobs: Proven track record of delivering high volume nationally within tightly prescribed precision and timing SLA's

03 Rapid turnaround: In home assembly available in as little as 3 days from purchase keeps the customer’s momentum going.

04 4.69 / 5 CSAT: Exceptional quality verified by over 26,000 customer reviews.

05 Real time integration and visibility: Direct system integration ensure IKEA see job status, results and customer feedback in real time.

We don’t just build furniture; we build brand loyalty.